No matter how you slice it, even with the best quality systems, training and statistical process control; all manufacturing process will experience problems such as non-conforming parts, equipment failure resulting in lost productivity or rework expenses and possible increased scrap. The real challenge is how to keep this problem to the minimum as much as you can, specially the repeated ones, that’s why RCA take place. The goal of a Root Cause Analysis (RCA) is to get down to the true cause of the problem, the root cause.
